Employment and Social Development Canada - Labour Program - Compliance, Operations and Program Development / Regional Operations and Compliance Directorate
Toronto (Ontario)
CR-04
$55,955 to $60,399

For further information on the organization, please visit Employment and Social Development Canada

What is a casual employment?

For more information on what it's like to work with us, please visit ESDC's Career Page

We invite you to watch this short video (2.5 minutes) to learn more about the online application process: Cracking The Code

Closing date: 4 December 2024 - 23:59, Pacific Time

Who can apply: Persons residing in Canada, and Canadian citizens and Permanent residents abroad.

Apply online

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

The Federal Public Service is stronger and most effective when we reflect the diversity of the Canadian population we serve. Employment and Social Development Canada (ESDC) is dedicated to building and promoting a diverse, equitable and inclusive workforce, representative of Canadian society. All candidates who believe they are qualified are encouraged to apply, including Black, other racialized and Indigenous peoples, women, persons with disabilities and persons of the LGBTQ2+ community.

The Operations Support Clerk requires onsite work because the work cannot be performed efficiently or effectively offsite. Therefore, it is to be expected to report on site in Toronto (Ontario) when scheduled for work.

Duties

As an Operations Support Clerk in the mailroom, you will be responsible for tasks such as:

Respond to e-mail requests.
Processing outgoing mail: send requests from delivery box to printer, walk to printer to retrieve documents to be mailed, insert appropriate documentation into envelopes, label envelopes and process mail stamps.
Processing incoming mail: collect mail in designated area, sort mail, scan mail using scanner, email scanned documents to agents and lock mail in appropriate cabinets.
Arrange Purolator mail collection.
Sort throught inventory and supply orders.
Collect and expedite deliveries to agents.
Receive and log cheques, scan to the officer, and store in the filling room.
Process reports by verifying information for completeness and entering appropriate information into internal database.
Participate in various projects and meetings.
Perform other tasks as required.

Work environment

OPPORTUNITY TO WORK FOR ONE OF THE TOP EMPLOYERS IN CANADA
Employment and Social Development Canada (ESDC) is one of the largest departments in the Government of Canada, with over 40,000 people from coast to coast. You could work in a forward thinking, transformative service delivery Department that includes Service Canada, and the Labour Program, which continuously strives on innovation and supporting Canadians. ESDC has been recognized as one of Canada's Top 100 Employers three years in a row in 2020, 2021 and 2022.

Your new ideas and fresh perspective can make a difference in the services provided to Canadians. Being one of the largest departments in the Government of Canada, we offer many opportunities to be challenged, to develop and to make an impact! We value our employees by creating a healthy work environment, by encouraging work-life balance and by supporting ongoing development, training and promotional opportunities for our employees.

Intent of the process

This process is intended to create and maintain an inventory of candidates for casual opportunities and could also be used to staff similar positions with various titles and security requirements within Employment and Social Development Canada.

Casual employment definition:
Casual workers are hired for specified periods that may not exceed 90 working days in one calendar year, in a department or in an agency to which the Public Service Commission (PSC) has exclusive authority to make appointments. The period of casual employment may be for one or more than one term, but is not to exceed 90 working days in a department or agency in a calendar year.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

A covering letter "Please submit a cover letter along with your resume. In your cover letter, you must demonstrate and expain your interest for this position and how you meet the experience qualification."

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
Successful completion of two years of secondary school or an acceptable combination of education, training and/or experience

Degree equivalency

EXPERIENCE
Experience conducting general administrative tasks such as, but not limited to:

Preparing various types of documents
Responding to inquiries and providing necessary information
Performing data entry
Sending and receiving correspondence
Scanning documents
Entering and tracking information in databases
Processing incoming and outgoing mail
Sending emails

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

The following may be applied / assessed at a later date (may be needed for the job)

Employment and Social Development Canada is committed to Employment Equity (EE). In order to achieve a representative workforce, selection may be based on qualified candidates self-declaring as belonging to one or more of the following EE designated groups: Indigenous peoples, persons with disabilities, women and visible minorities. We encourage you to indicate if you belong to one or more of the designated groups by completing the EE section in your application.

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.

Employment and Social Development Canada

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