Position Responsibilities:

Provide quality customer service to new and existing clients
Complete customer transactions in a courteous, accurate and timely manner
Process counter transactions in a manner that meets customer expectations
Identify sales opportunities and make referrals to the sales team for follow-up and closure so as to meet business goals set by the Branch
Provide administrative support to Personal Banking Representatives and the Operations Officer

Qualifications:

Able to deliver services in both English and Chinese with work proficiency.
Accuracy and attention to details.
Proven customer service, sales, cash handling experience or equivalent
College Diploma or higher level of education achievement in relevant fields in Finance, Economics, Accounting, or Business Administration
Demonstrated interpersonal, communication and analytic skills
Proficiency with computers and software tools, the ability to quickly adopt our internal systems and software packages
At least one year of customer service or cashier work experience.

Job Types: Part-time, Permanent

Benefits:

Flexible Language Requirement:

Schedule:

Supplemental pay types:

Application question(s):

Are you able to deliver services in both English and Chinese with work proficiency?

Education:

Experience:

Work Location: In person

Industrial and Commercial Bank of China (Canada)