This is a one year contract to fill in for a maternity leave, with potential for a permanent position depending on performance.

You will be the first point of contact providing warm, friendly and helpful service for the company, contribute to building a consistent “front office” company brand that is courteous, efficient, and professional. This position is 40 hours/week with some weekend work required.

KEY RESPONSIBILITIES
Reception/Showroom :

Greet visitors warmly and assist retail customers
Answer phone and general emails, directing them to the appropriate person where required
Keep showroom organized and refresh display and merchandise regularly
Keep paper sample binders organized, updated and consistent

Retail Sales:

Answer retail inquires via email, phone and in-person
Handle in-person and online retail sales

Wholesale Sales:

Search for, and increase new wholesale customer base
Maintain and grow existing assigned wholesale customers

Scheduling:

Using Google calendar, keep scheduled events and meetings, organized in conjunction with other staff

Event Participation:

Assist in preparation for workshops, occasional evening or weekend events, meetings and trade shows
Be available to work or take part in occasional weekend and evening events in exchange for regular hours

Administration

Track and order office supplies as needed
Keep equipment in good working order; trouble shoot IT issues with tech support

Please send cover letter and resume to jobs@japanesepaperplace.com

The Japanese Paper Place

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