JOB INFORMATION
Requisition ID: 9706
Number of Vacancies: 1
Department: Service Planning and Scheduling (20000011) - Service Planning and Scheduling (30000009)
Salary Information: $65,665.60 - $82,027.40
Pay Scale Group: 6SA
Employment Type: Regular
Weekly Hours: 35 Off Days: Saturday and Sunday Shift: Day
Posted On: July 2, 2024
Last Day to Apply: July 8, 2024
Reports to: Coordinator, Schedule Optimization
The Toronto Transit Commission (TTC) is North America's third largest transit system and has been recognized as one of the top places to work in the GTA. Guided by a forward-thinking strategic plan, the TTC's vision is to be a transit system that makes Toronto proud. The TTC's recruitment efforts are directly aligned to its mission of providing "a reliable, efficient, and integrated bus, streetcar and subway system that draws its high standards of customer care from our rich traditions of safety, service and courtesy."
Looking for a new and exciting job opportunity? We are looking for a Transit Scheduler Trainee to join our team!
As a Transit scheduler Trainee, you will perform a variety of duties related to the preparation of schedules; perform a variety of duties related to the preparation of crew guides; Performs duties related to the preparation of Operator off-day and sign-up; and train on the Trapeze scheduling system and other computer software, such as Excel and Word.
You will learn how to design and prepare transit schedules, operator work crews, rosters (off-day boards) and other related data for all operating modes to provide efficient transit service which meets the public’s needs, while creating the best-possible working conditions in accordance with collective agreement terms; work or train on duties related to reviewing schedule service change requisitions and running time, building trips according to service designs, checking and adjusting headways at transitions into and out of different operating periods, checking scheduled hours versus crew guide hours and monitoring the level of deadheading; and create operator off day boards (rosters).
As a TTC employee, you will be responsible for promoting a respectful work and service environment that supports diversity, inclusion, and is free from harassment and discrimination. You will help to build an inclusive and accessible work and service environment for all employees and customers and ensure the needs of employees and customers are accommodated in accordance with TTC’s commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and TTC’s policies. You will also be participating in the TTC Customer Service Ambassador Program.
Apply analytical skills
Communicate in a variety of mediums
Use office technology, software and applications
- Completion of a post-secondary college diploma or university degree in a related discipline or a combination of education, training and experience deemed to be equivalent.
- Good understanding and comfort level working with transit computer-based systems such as Trapeze, including scheduling and crewing related applications
- Strong organizational skills as well as a demonstrated proficiency working with numbers; good communication skills
- Familiarity with urban transit operations in the Toronto area
- Must have or rapidly acquire a comprehensive knowledge of the Ontario Human Rights Code and Related Orders including disability accommodation and accessibility requirements pertaining to passengers and employees.
- Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the communities we serve.
- One of the great benefits of being a full-time TTC employee is becoming a member of TTC defined pension plan.
- A comprehensive package that covers health, dental, vision and more.
- A flexible, hybrid work approach that allows colleagues to find balance between their professional and personal lives and making the most of the benefits of working remotely and purpose-driven in-person collaboration opportunities.
- Support for professional development opportunities for all colleagues through a broad range of learning programs that include in-person and online training, leadership development, and support for colleagues’ well-being.
The TTC is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization, and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQIA+ community. The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process, including for those who identify as having a disability. Please contact Talent Management at (416) 393-4570. Any information received related to an accommodation will be addressed confidentially.
The TTC’s policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee.
We thank all applicants for their interest but advise only those selected for an interview will be contacted.