The Division of Haematology/Oncology is a large, complex and diverse division. Care is delivered within a Section-based structure, across inpatient, clinic and day hospital settings. These sections include Leukemia & Lymphoma, Solid Tumour, Neuro-oncology, Blood & Marrow Transplant & Cellular Therapy, and Haematology. Many patients are actively receiving care on protocols defined through clinical trials sponsored by industry and consortium, some are early phase trials for new and innovative agents. We are the leading national referral centre for pediatric early-phase immunotherapy & precision medicine trials. These trials are managed through Division's Clinical Trials Support Unit (CTSU). Many of the process, protocols and policies are dictated by regulations defined by Accreditation Canada, FACT and Health Canada. Standard of Care for these patient populations is continuously evolving as new discoveries are made in their treatments. Precision Child Health will play an extensive role in care delivery. A new Cellular Therapy Facility has been created to expand our ability to offer innovative cellular therapy to patients in the H/O program and possibly beyond.
The Senior Manager of Quality & Safety, Informatics & Data will lead the quality and safety program for the Division of Haematology and Oncology. This role will be responsible for collaborating with key stakeholders to set the priorities for quality improvement, patient/staff safety and data, and then creating the strategy to execute on these priorities. This role will be integral in sustaining the culture of safety and continuous quality improvement. And will be responsible for evolving the divisional database structure to support operational, regulatory, clinical and research initiatives.
You'll get to join the largest pediatric cancer program in Canada, with ~350 new oncology cases each year, making us one of the largest programs in North America. Our team possesses a strong safety culture with a large cohort of safety coaches across the interdisciplinary team.
Here's What You'll Get To Do:
- Functions as the Divisional Quality Team Lead
- Collaborates with other quality leaders to drive divisional and system-level strategic quality initiatives
- Employs a data-driven approach to monitor trends, identify risks and lead performance towards divisional, and hospital-wide goals
- Supports diverse team, as a People Manager, to meet their objectives that contribute to the quality and safety in the Division
- Safety Champion
- Data Managers
- Informatics Team
- Leads the Divisional Quality/Utilization/Practice Committee (QUPC)
- Leads the discussion and execution on Divisional objectives and performance targets, driving improvements to achieve success and execution on action plans
- Establishes and manages collaborative working relationships with the H/O Leadership team, Quality & Compliance team, CTSU, Cellular Therapy team and the broader interdisciplinary team to set objectives and priorities
- Advises on trends in quality and safety to make recommendations on highly specialized initiatives in a complex clinical areas of Haematology/Oncology & BMT/CT, across both inpatient and outpatient care delivery models
- Leads the Daily Continuous Improvement Program (CIP) and Caring Safely across the division
- Role models, drives, and monitors our culture of safety
- Mentors others on improvement methodology
- Facilitates change discussions and change management
- Executes on goals/outcomes of organizational safety initiatives
- i.e. executes CLABSI audit program
- Establishes the comprehensive Divisional Database strategy
- Evolves the use of the database to support clinical, research and operational functions
- Supports team to meet expectations and accountabilities for external database reporting (POGONIS, CIBMTR)
- Responsible for monitoring trends through the Safety Reporting System, identifying potential initiatives to impact positive change and improve quality and safety for patients, families, and staff
- Accountable for closing the loop on reports submitted through the system
- Supports initiatives aimed at staff safety and well-being
- Manages the development, implementation, and evaluation of evidence-based policies and procedures that support clinical patient care in Haematology/Oncology
- Accountable for clinical readiness to meet Accreditation Canada standards and regulations
Here's What You'll Need:
Essential Requirements
- Clinical experience in a Healthcare Profession
- Masters-level preparation in healthcare quality or related clinical field and/or relevant experience in quality, safety and risk management
- i.e. Master of Health Science, Master of Healthcare Administration, Master of Quality Improvement and Patient Safety
- Current Registration with a healthcare professional body
- i.e. College of Nurses of Ontario (CNO)
- Minimum of 2 years of experience managing a team of direct reports
- Experience managing, coaching, developing others
- Demonstrated interpersonal, team building and leadership skills
- Strong critical thinking and analytic skills
- Demonstrated ability to analyze data for clinical, operational or research purposes
- Expertise in process and quality improvement methodology, with demonstrated success in leading improvement projects in the clinical/healthcare setting
- Understanding of change management principles
- Understanding of SickKids¿ Caring Safely and Daily CIP program
- Demonstrated commitment to equity, diversity and inclusion (EDI) and experience advancing EDI objectives
Assets
- Relevant clinical experience in the paediatric haematology/oncology, BMT/CT setting
- Knowledge of Accreditation Canada Standards and experience with demonstrating adherence to quality standards
- Knowledge of other relevant regulatory standards outlined by Health Canada, FACT
- Certification in Project Management
- Understanding of Epic workflows
- Experience working in inpatient and outpatient clinical environments
- Previous experiences with database structures and computer system integration
Here's What You'll Love:
Benefits
- This position is eligible for employee benefits coverage; including but not limited to, health, dental, insurance. The full benefits offered will be discussed at the time of position offer
- A focus on employee wellness with our new Staff Health and Well-being Strategy. Self-care helps us support others.
Impact
- A hospital that welcomes and focuses on Equity, Diversity, and Inclusion.
- The opportunity to make an impact. Regardless of your role or professional interest, you will be making a difference at SickKids and contributing to our vision of Healthier Children. A Better World.
Employment Type:
- Full time, permanent position
- 37.5-hour work week
