Bespoke Metrics is a fast-growing data management and analytics company in the construction industry. We are looking for a motivated and driven individual to join our growing company. This role will be responsible for promoting and selling our construction prequalification tool to subcontractors across the United States. Additionally, you’ll be responsible for building and nurturing strong relationships with these subcontractors.
As a successful candidate, you’ll possess excellent communication skills, as well as the ability to work independently and prioritize multiple tasks. You’ll be a self-starter who is comfortable working in a results-oriented environment and can consistently meet and exceed sales targets.
This role will be a hybrid position with 1-2 mandatory days a week at our downtown Toronto office.
The Account Manager will be responsible for:
- promoting and selling the benefits of the COMPASS Suite of Products to subcontractors who are not familiar with our paid product,
- developing, growing, and nurturing client relationships,
- addressing all client inquiries on technical issues, processes, and fees,
- responding to incoming and outgoing client calls and emails,
- external outreach to supporting educational and promotional campaigns,
- leveraging client relations to gain new business,
- and providing client feedback to our internal teams to promote company growth.
Qualifications:
- Exceptional level of written and verbal communication skills,
- A minimum of 2 years of experience in customer service and/or sales,
- Previous client-facing experience in construction or software as a service (SAAS) is a plus,
- Tech-savvy and able to learn, adapt, and effectively communicate new technologies,
- Highly organized and able to multi-task and prioritize multiple strategic initiatives,
- Entrepreneurial and go-getter attitude with a drive to disrupt the status quo,
- Proficiency in MS Office, G-Suite, web-based CRM (Salesforce),
- Previous Sales experience is considered an asset,
- Ability to commute downtown Toronto at least once per week.
Why should you work for us?
- Health and Dental benefits with a health care spending account,
- Lots of team events and social activities,
- Generous vacation and sick days throughout the year,
- An opportunity to grow your career in the emerging construction technology space and make an impact you can see.
We are committed to providing an accessible, equitable, and inclusive candidate and employee experience. We provide reasonable accommodation throughout the recruitment process and in employment. If you require accommodation please let us know, we will work with you to meet your needs.
Job Types: Full-time, Permanent
Pay: $50,000.00 per year
Experience:
- client service: 1 year (preferred)
Work Location: Hybrid remote in Toronto, ON M5V 1E3