KGS Research is a leader in the market research and data collection industry. We are looking for Outbound Call Representatives to join the team to conduct market research! Interested in political polling, public issues, and consumer trends? Are you a people person? Are you curious about the world and enjoy learning about new things? This might be the perfect opportunity!

Why Join KGS?

Amazing growth opportunities are available.
Start working immediately
Work from home opportunities
No sales involved
Training is provided

Working Hours:

Monday to Thursday: 3:30 P.M. – 12:00 A.M. (EST)
Saturday and Sunday: 12:30 P.M. - 9:00 P.M (EST)
5 working days
No morning shifts

Responsibilities and Duties:

Conducting telephone surveys to our clients about customer satisfaction, public policy, local issues, and many more
Work closely with our quality control team to ensure opinions and data are collected in a neutral and unbiased manner
Adhere to the staffing schedule

Qualifications:

One or more years of customer service experience in a fast-paced environment
A strong understanding of computers, and experience with CATI (Computer Assisted Telephone Interviewing) programs would be an asset.
Excellent English communication skills, able to articulate pronunciations of difficult words
Fluency in a second language would be an asset.

Job Types: Full-time, Casual

Pay: $17.55 per hour

Schedule:

8 hour shift

Work Location: In person

KGS Research jobs

Call Representative